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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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barbara baryo

September 11, 2024

5  out of  5
rating by barbara baryo
"Bob was very helpful and diligent in making me feel comfortable with switching to his firm. I wanted an agency that provided personal interactions. Bob offers this type of service."
We responded:
"Thank you for the kind words Ms. Baryo! I enjoyed our time and conversation and I’m honored to be your agent for years to come! -Bob "
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Jacq

September 4, 2024

5  out of  5
rating by Jacq
"Highly recommend Bob Love and his office! They made my transition from NC to MI so easy. Great customer service, they go above and beyond and are extremely responsive. I’ve had State farm in several states over the last 20 years and they’re all around the best office I’ve worked with."
We responded:
"OH MY LORD!! Thank you for the awesome review! At both of our Bob Love State Farm offices, we do our very best to provide exceptional customer service and terrific products and support. We appreciate you and look forward to helping in the years to come! "
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Denise Cummings

September 4, 2024

5  out of  5
rating by Denise Cummings
"Alway there to help, very knowledgeable, and friendly!!"
We responded:
"You are so sweet to leave a great review! At Bob Love State Farm we try so hard to be much more than just protecting your home and auto insurance, we appreciate you Denise and your family! -Bob"
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Mark Daka

August 30, 2024

5  out of  5
rating by Mark Daka
"Awesome guy to work with very smooth transactions thank you"
We responded:
"Thank you Mark, it's been a pleasure to work with your family, we appreciate you all! Glad to help with Home, Auto, and more in the insurance need! Bob @ Bob Love State Farm"
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Roy Roach

July 10, 2024

5  out of  5
rating by Roy Roach
"Shi-Ann was very quick and efficient with my home owners quote. 10/10 would recommend!"
We responded:
"Thank you so much for the great review! Ps. Congrats to you both!! "
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Jessica Strohschein

May 31, 2024

5  out of  5
rating by Jessica Strohschein
"I'm proud to know this man, and his family! He saved us a ton of money when Progressive did us dirty, again. THANK YOU BOB, AND YOUR TEAM 👍 A+++ highly recommend"
We responded:
"Thank you so much for the awesome review Jess! We appreciate you and your family and are so happy we can protect you all!"
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Justin Curton

April 5, 2024

5  out of  5
rating by Justin Curton
"Fast and friendly, thanks for keeping me and my car safe on the road."
We responded:
"We strive for unmatched care and excellent customer service with our customer, thank you for the wonderful review! We are so happy you're allowing our family to protect yours!"
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Anne Lang Bundy

March 27, 2024

1  out of  5
rating by Anne Lang Bundy
"BUYER BEWARE! Read the fine print before paying, because the home office takes two months to make refunds if your policy isn’t as expected. AND new policies don’t take effect for seven days. (For me, that meant the new car I bought stayed on the dealer lot since I couldn't drive it.) When purchasing new policies, I failed to check numbers line by line, trusting that the agent had quoted rates for the equal coverages I requested—“so I can compare apples to apples.” Thus my lower quote also meant lower coverages. Undisclosed to me, his quote also included a discount for the “Drive Safe and Save” monitoring program, which would require me and anyone who might drive my car to log in with their phone before operating the car—NOT acceptable to me and certainly not comparable to my existing insurance. When I became aware of these two problems, I immediately canceled my five paid-in-full policies BEFORE they even went into effect, but the full refund of $3,316 took over nine weeks to process. Maybe some people can cover that much without blinking, but it caused me and my family tremendous financial difficulties, stress, and lost opportunities. I'm not in the habit of rating businesses this low. But this was a HORRIBLE experience."
We responded:
"Anne, I apologize for the negative experience you have had with my agency. I take any complaint to heart as my customers, current, former and future, are my State Farm family. As you can see my other reviews show my agency's commitment to our customers and service. We immediately submitted your cancelation, unfortunately these are not instantaneous and have to process through the system. Again, I apologize for the inconvenience and frustration and wish you the best with your next insurance agent. - Bob"
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Deb Baker

March 1, 2024

5  out of  5
rating by Deb Baker
"Bob was very very helpful, he walked me through auto and homeowners policies. The most “sellable” fact was that his agency will review my policies with me every year. My last agency hasn’t reviewed with me in years. Plus my quote was very agreeable also."
We responded:
"This is so sweet Deb! Thank you for the kind review. I am so excited to work with you long term and protect your household! "
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Dp Dp

February 14, 2024

5  out of  5
rating by Dp Dp
"Bob took the time to help us understand what we needed, and what made sense for us both for current and future state. We really appreciate the professional and attention, and are confident we made the right choice by joining State Farm with Bob Love as our agent."
We responded:
"Thank you for the sweet review! We appreciate you and will work exceptionally hard for your family!"
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Malinda Nelson

January 19, 2024

5  out of  5
rating by Malinda Nelson
"Luke was very Patient & Kind with helping me with this process of getting insurance for my Car & home."
We responded:
"Hi Malinda! That’s wonderful to hear! We appreciate you and so glad our family can help yours!"
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Sylvia Lewis

January 18, 2024

5  out of  5
rating by Sylvia Lewis
"As always Bob Love rocks. Thank you for taking time out of your busy schedule to assist me with a life insurance policy that fits my needs. You are an awesome agent, thank you for all that you do!"
We responded:
"Oh my Sylvia! Thank you so much for the amazing review!! We appreciate you both so much!!"
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Andrea Leftwich

December 14, 2023

5  out of  5
rating by Andrea Leftwich
"I had the pleasure of working with Sharee and it was a wonderful experience! Our family loves this office. Top notch service! Thank you"
We responded:
"Thank you for working with us and allowing us to protect your family! We appreciate you! "
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Owen Scott

December 7, 2023

5  out of  5
rating by Owen Scott
"They cut my rate almost 50 percent every month and gave me way more coverage on more than just car insurance."
We responded:
"Thank you for trusting my family to protect yours! We are eager to provide great service for years to come! "
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Kammi & Amiee's Bday Advenrure

November 16, 2023

5  out of  5
rating by Kammi & Amiee's Bday Advenrure
"Bob Love and his team took the time to help me lower my insurance, but treated me as a person, not a policy. We are forever grateful for your help and will continue to support you as you do I."
We responded:
"Thank you Kammi! We appreciate you a ton and will help any way we can! "
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Shelly McLeod

November 10, 2023

5  out of  5
rating by Shelly McLeod
"I spoke with Bob Love and instantly felt comfortable and knew my family was in good hands. He explained every aspect of the coverages we bought and was very quick with his responses. We are thoroughly happy we chose to switch to State Farm with Bob Love and his team."
We responded:
"Gosh Shelly, thank you for that sweet review! We appreciate you trusting us to protect your loved ones! "
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ciara mallory

November 9, 2023

5  out of  5
rating by ciara mallory
"Amazing Service everyone I talked to was very nice"
We responded:
"We appreciate you leaving us a great review! We’re here for all of your needs! "
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Jenna & Jabby Show

November 7, 2023

5  out of  5
rating by Jenna & Jabby Show
"I had the pleasure of working with Bob Love for my insurance needs, and I couldn’t be happier with the service I received. He was knowledgeable and attentive, taking the time to explain all the options and ensuring I had the right coverage for my Business. Thomazina Handy"
We responded:
"Thank you so much for the kind words! We appreciate you very much and we so thrilled you've allowed us to earn your trust! "
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Jordan Jones

October 30, 2023

5  out of  5
rating by Jordan Jones
"Extremely helpful in explaining the different aspects of the policies and very easy to work with! Highly recommend!"
We responded:
"Thank you so much Jordan!! You are terrific to work with and I am excited to grow with you in the future! "
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Catrina Prado

August 8, 2023

5  out of  5
rating by Catrina Prado
"Wonderful Experience, very helpful. Would recommend to others."
We responded:
"Thank you for the review! We’re so lucky to grow with great families like you! "
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Shala Gregory

July 31, 2023

5  out of  5
rating by Shala Gregory
"I had a great experience! My agent was excellent and professional"
We responded:
"Shala, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need!"
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Angela F (Imjustagrl70)

June 27, 2023

5  out of  5
rating by Angela F (Imjustagrl70)
"It was an absolute pleasure working with Sierra at Bob love State farm Insurance. She went above and beyond with her kindness and support knowing I was going through a very tough time in my life she worked with me and following the absolute best deal she could for me given my circumstances. It made me feel like she was not only an insert insurance agent but she was a friend. Keep up the good work Sierra I look forward to speaking with you again at some point. I wish I could review you all with 10 stars⭐ just for being so kind and caring."
We responded:
"Wow Angela, thank you so much for the kind words! I am so happy Sierra took great care of you and we all here look forward to working for you for years to come! "
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Deborah Deplaunty

April 18, 2023

5  out of  5
rating by Deborah Deplaunty
"Very friendly and efficient. Policies set up in a timely manner."
We responded:
"Thank you so much for trusting our family to protect yours! We sure appreciate your family! "
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Joseph James

April 10, 2023

5  out of  5
rating by Joseph James
"Chris was very helpful and very nice to talk to."
We responded:
"Thank so much for the review! It’s so helpful for us to help others like you! "
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Matthew Jobson

January 24, 2023

5  out of  5
rating by Matthew Jobson
"Luke was great to work with! Told him what we needed and he took care of the rest! If only other tasks were this easy!"
We responded:
"Thank you so much for the great review Matt! I’m so thankful Luke took great care of you!"